Westchurch Homes
Westchurch Homes

Customer Care

We understand that buying a new home is one of the biggest decisions you will ever make and probably one of the biggest financial commitments and we want to help!

We will make a commitment to you to cherish our ongoing relationship, from the moment you enquire, throughout the sales process, and beyond completion giving you support and assistance at every step of this exciting journey, ensuring peace of mind and a hassle free move.

We will give you all the information you will need about your new home, and keep you up to date on the progress of your build and fully informed on the progression of the purchase from the legal side of things, from reservation to completion.

We will help you choose all the fixtures and fittings and additional optional extras to truly make your new house your dream home, unique to you.

Customer Care Plan

When you buy a home from us, we want you to have complete confidence in us, which is why we have created our Customer Care Plan and Commitment to you, in line with the current house builder’s Consumer Code.
Consumer Code for Home Builders

The Westchurch Commitment

At Westchurch, we will:

Premier Guarantee Warranty

Westchurch Homes are proud to offer the Premier Guarantee 10 year warranty with every one of their properties. Premier Guarantee visit our sites at key stages of development and ensure quality of build. Upon completion, Premier Guarantee issue a Certificate of Insurance to each new home. 

This certificate is sent directly to your solicitors and upon receipt, a definite completion date will be set.

The Premier Policy Welcome pack will be handed to you upon legal completion of your new home.

Arrange a viewing

To arrange a viewing, please call us on 0161 233 4010 or complete our simple online form by clicking the button below.